The Marketing and Sales Support Coordinator has general knowledge of sales, client services and marketing best practices. In this role you will work with the Sales Support team, as part of the larger marketing team – you will be accountable to communicating Sales & Marketing programs to both internal and external stakeholders.
Working with the Marketing team at DRMG, your role will be critical to achieving lead management and marketing metrics that contribute to the success of DRMG’s revenue, retention and client experience goals. Marketing efforts generate the lead to the business and sales support nurtures that experience both internally with the Sales teams and externally with leads. Collaboration with all internal departments such as Graphics, IT, Sales, Digital and Leadership is paramount. We seek someone with a motivated work ethic, a self starter who can also excel in a team environment and has exceptional people skills.
Role & Responsibilities:
- Manage marketing and sales tracking tools, reporting on important information and trending
- Assist in the planning and execution of marketing and sales support campaigns such as new product launches, training material, direct mail, website, online properties, webinars, presentation decks and marketing collateral
- Prepare, compile and present reports on the status of all DRMG sales support and marketing programs
- Develop and monitor key performance indicators that align to corporate strategy
- Collaborate on: client retention efforts, website updates, lead generation programs while utilizing and optimizing processes and systems e.g. phone system mapping, process flow, data capture and list management
- Provide Admin support to Sales Teams on marketing driven campaigns and initiatives
- Live the core values defined by DRMG and contribute with feedback, suggestions and ideas
You can excel as a Marketing & Sales Support Coordinator with the following attributes:
- A minimum of 2 years work experience in similar or related role
- Excellent communication skills
- Strong attention to detail
- Proficient problem solving ability